When an item does not work out there are 10 days from delivery to change your mind . Here is the process.
Eligible returns
Returns go through provided the item is unused and comes back in its original packaging with the invoice.
- Unused, in the condition it reached you
- The sale invoice enclosed
- All original packaging, labels and small parts
Where a return is refused
- Items damaged after delivery through use, drops or wrong assembly
- Claims made beyond 10 days from delivery
- Anything returned incomplete
- Clearance stock, where the page says so
About exchanges
There is no swap-for-swap here: we do not offer a direct exchange. Return for a refund, then buy the replacement when it suits you.
Who covers the courier
A damaged, defective, incorrect or incomplete item is returned free, as long as it is reported inside 48 hours of delivery with video of the unboxing.
Change-of-mind returns travel back at your expense . We charge no restocking fee on top.
Your refund
After the return arrives and we have inspected it expect the refund within 7 business days of it reaching us ; a UPI payment reverses to the UPI ID it came from, and a cash order is refunded by bank transfer once you send account details.
Banks add their own delay before the money appears, and there is nothing we can do to hurry it.
Starting a return
Write to [email protected] or call +91 8103034365. Include the order number, the problem, and, for damage or a wrong item, the unboxing video Our reply carries the return address and the steps that follow.