One team here answers orders, returns and product questions — us. Here is how to reach Novella Manor.

Registered address

Novella Manor
New Palasia
Indore, Madhya Pradesh 452003
India

Novella Manor operates online. Our published address handles post, not customers Orders cannot be picked up from it.

Support

Most messages get a reply the same or next working day, and out-of-hours mail joins the next day’s queue.

Save yourself a round trip

Quote the order number and we can look it up straight away — and where a parcel arrived damaged, wrong or incomplete, attach the unboxing video. It means we can settle the claim on the first reply rather than the third.

Send us a message

Anything sent through this form arrives with us the same way an email does.